Shipping and Returns
We hope you enjoy anything you order from us but we regret that we cannot take back a DVD or CD because you did not like it. You will find video clips of each DVD on our website as well as MP3s of audio tracks from our CDs that should help you decide on your purchases. If you find you are dissatisfied with anything purchased from us, it may be returned - in unused condition - for exchange or a full refund (less shipping charges). The item(s) must be sealed in their original shrink wrap, packed properly and dispatched within 5 working days of your having received the item(s). You should mail the item(s) to:
Stefan Grossman's Guitar Workshop
Doncaster DN7 6XQ UK
Shipping Charges:UK orders: 1st item add £3.50; each additional item add 75p
UK orders over £100.00 are shipped free of charge.
European orders (shipped airmail):1st item add £4.50; each additional item add £1.00
European orders over £125.00 are shipped free of charge.
Australia, Rest of the world (shipped airmail):1st item add £6.50; each additional item add £2.00